Our goal: We want to be the company with the highest customer satisfaction on the market.

Our drive: You! For nearly a century, we have been working passionately on improving our products and our service constantly.

We record how satisfied our customer is with our products and with our service by continuously surveying our customer satisfaction. This includes tangible success stories as well as customer feedback from every-day work life. The main component of this instrument is the Net Promoter Score (NPS), an index figure that we determine by regular customer surveys.

"How likely is it that you would recommend STILL to friends and acquaintances?"

The current figures from our customer survey speak for themselves. Our poster child are not our products or our service but you!

Thank you for your feedback:

New trucks: 93% of the customers are satisfied (NPS: 51,1)

Rental: 95% of the customers are satisfied (NPS: 56,9)

Used trucks: 93% of the customers are satisfied (NPS: 56,6)

Service: 95% of the customers are satisfied (NPS: 59,1) \*

\* Data base 04.2023-03.2024 / STILL EMEA / 26.509 interviews

You do not want to participate in the survey again? Please complete the form below with your data:

Your personal data will be processed to conduct the customer survey as well as to improve our service and to contact you. Your data will be forwarded to third-party service providers for this purpose. Provision of your data is voluntary. We point out that incomplete data will not or not fully serve the intended purpose. In this case, processing may take place outside the scope of the DS-GVO. In these cases, we have ensured that an appropriate level of data protection is maintained. For details of our privacy policy and our rights, please refer to our privacy statement.